All services are online
As of January 28, 3:01 AM GMT
#NETWORK - Certain services such as https://t.co/jhwS9MpZcf URL’s are self restoring, thankfully without any intervention. Though we continue to monitor the situation as it evolves. Our client area & Studio also seem to be available again. We do not have confirmation that… 1/2
#NETWORK - @digitalocean have now acknowledged the outage, which is affecting a number of datacentre facilities globally. We are awaiting further troubleshooting & urgent resolution from them. You can follow the issue via their Status page:
#NETWORK - Currently, our client area, Studio & https://t.co/AmVMlp66ee URL's are affected. It appears to be a global outage.
NETWORK: @digitalocean are currently experiencing an outage, knocking serveral of our services offline. We are awaiting an update from them.
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#PLAYER - We continue to work on an ongoing issue with our Player & Studio service. As an interim measure, you can generate a temporary player here: https://t.co/0MvK4Hs5hR
We will update all clients once Player is functional again.
UPDATE 21:12 - https://t.co/AmVMlp6E3M URL’s should now begin to start resolving again, there may be a slight delay, but services are slowly coming back online with additional failover redundancy. Thank you for your patience, it is hugely appreciated.
UPDATE 19:40: Our backup restoration is in progress, we're completing this process as quickly as possible. As an interim, we are already actively developing a failover system to prevent future occurances and expect this to be deployed this evening.
UPDATE 18:29 - Troubleshooting has not made any substansive progress in the past 30 minutes, the decision has been made to revert to a recent backup of some core network configuration to prevent further disruption. We will provide a full ETA shortly.
#NETWORK - We are currently experiencing a network outage, technical teams are now intervening.
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