All services are online
As of January 28, 3:01 AM GMT
Main Website
Client Area
Studio
Radioca.st URL's
Albireo
Andromeda
Apollo
Cassini
Centauri
Chandra
Comet
Cosmo
Cressida
Curiosity
Dione
Epsilon
Equinox
Europa
Falcon
Fusion
Gemini
Hubble
Hyades
Hydra
Janus
Jett
Kepler
Lyra
nebula.shoutca.st
Opportunity
Orion
Perseus
Perseverance
Philae
Pollux
Procyon
Protostar
Proxima
Quasar
Rosetta
Sirius
Tachyon
Titan
Trappist
Ascella
Aurora
Azura
Clare
Cleo
Halo
Mira
Carina
Castor
Visual
Mars
Luna
Spitzer
#NETWORK - Certain services such as https://t.co/jhwS9MpZcf URL’s are self restoring, thankfully without any intervention. Though we continue to monitor the situation as it evolves. Our client area & Studio also seem to be available again. We do not have confirmation that… 1/2
#NETWORK - @digitalocean have now acknowledged the outage, which is affecting a number of datacentre facilities globally. We are awaiting further troubleshooting & urgent resolution from them. You can follow the issue via their Status page:
https://t.co/lXP97sfZCL
#NETWORK - Currently, our client area, Studio & https://t.co/AmVMlp66ee URL's are affected. It appears to be a global outage.
NETWORK: @digitalocean are currently experiencing an outage, knocking serveral of our services offline. We are awaiting an update from them.
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https://t.co/7HNqJdBXsZ
#PLAYER - We continue to work on an ongoing issue with our Player & Studio service. As an interim measure, you can generate a temporary player here: https://t.co/0MvK4Hs5hR
We will update all clients once Player is functional again.
UPDATE 21:12 - https://t.co/AmVMlp6E3M URL’s should now begin to start resolving again, there may be a slight delay, but services are slowly coming back online with additional failover redundancy. Thank you for your patience, it is hugely appreciated.
UPDATE 19:40: Our backup restoration is in progress, we're completing this process as quickly as possible. As an interim, we are already actively developing a failover system to prevent future occurances and expect this to be deployed this evening.
UPDATE 18:29 - Troubleshooting has not made any substansive progress in the past 30 minutes, the decision has been made to revert to a recent backup of some core network configuration to prevent further disruption. We will provide a full ETA shortly.
#NETWORK - We are currently experiencing a network outage, technical teams are now intervening.
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